There is a Difference

Patient Services

FAQs

Do you accept Medicare?

Yes, we accept assignment from Medicare.

How can I schedule an appointment?

To schedule an appointment, call our Little Rock office at 501-219-8900 or the North Little Rockoffice at 501-945-2121. If you are outside the Little Rock area, call 877-321-8452 toll-free. Appointments are scheduled based on three categories: urgent (within 24 hours of the call), routine or nonurgent, and physical exams (within two weeks). We ask that you make every effort to arrive on time (or a few minutes early) for your appointment. If it is necessary to cancel an appointment, please call our office immediately. If your insurance requires a copayment, you will be required to make this payment at the time of your services.

How will my insurance be filed?

Our office will file your charges with up to two insurance carriers. Please keep the business office informed of any changes to your insurance status. Although we will assist you in processing your claim, payment of the bill is ultimately your responsibility. Patients have the responsibility to understand their own insurance benefits, coverage, copayment responsibilities, and procedures for obtaining referrals and authorizations.

What are your office hours?

Our offices are open from 8 a.m. to 5 p.m. Monday through Friday, with phone service from 8 a.m. to 4:30 p.m.

Contacting Us

At Arkansas Urology, we care about you and want to make sure you are taken care of in a timely fashion. If this is an emergency and you need immediate attention, please do not send message. Instead, call our office at 501-219-8900 (after hours, call 501-663-6900 and ask for physician on call). If you leave a message, please allow 24-48 hours for a response. Thank you, as always, for choosing Arkansas Urology to take care of your urological needs.